Hotel Staff: Guide to Recruitment & Management
|

Hotel Staff: Guide to Recruitment & Management

ByExplonica

What are hotel staff? Hotel staff are the backbone of any hospitality establishment, embodying the service and operational excellence that define a hotel’s reputation. These dedicated professionals, ranging from front desk agents to housekeeping, play pivotal roles in ensuring guest satisfaction and seamless hotel operations. Their expertise and commitment are crucial in creating memorable stays…

Hotel Customer Service: How to use Twitter to engage & listen to your guests | SiteMinder | Guest Experience, Hotel Management, Online Reviews, Sales + Marketing, Social Media
| | | | |

Hotel Customer Service: How to use Twitter to engage & listen to your guests | SiteMinder | Guest Experience, Hotel Management, Online Reviews, Sales + Marketing, Social Media

ByExplonica

When it comes to posting and sharing content, Twitter is less effective than Facebook and Instagram, and staff can find it overwhelming to keep on top of the continuous, snappy engagement that this social media platform demands. That said, its 320 million monthly users can’t be ignored, and Twitter is without doubt the best social…