Hotel room layout: Floor plan ideas for hotels
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Hotel room layout: Floor plan ideas for hotels

What is a hotel room layout? Hotel room layout refers to the design and arrangement of a guest room within a hotel. This includes the placement of furniture, fixtures, and amenities to create a functional and comfortable environment for guests.  That’s the definition, but the impact of the right hotel room layout is more than…

U.S. Travelers Prefer Direct Booking for 2025 Hotel Stays
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U.S. Travelers Prefer Direct Booking for 2025 Hotel Stays

DALLAS, Texas—SiteMinder has released its Changing Traveler Report 2025, which reported that 37 percent of U.S. travelers plan to book their 2025 stays directly, either via a hotel’s website (23.5 percent) or by contacting the property by phone or email (13 percent). This figure exceeds the global average of 27 percent, and rises to 57…

Hotel Staff: Guide to Recruitment & Management
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Hotel Staff: Guide to Recruitment & Management

What are hotel staff? Hotel staff are the backbone of any hospitality establishment, embodying the service and operational excellence that define a hotel’s reputation. These dedicated professionals, ranging from front desk agents to housekeeping, play pivotal roles in ensuring guest satisfaction and seamless hotel operations. Their expertise and commitment are crucial in creating memorable stays…

New York City Hall Press Conference Sees Hotel Sector Rally Against Intro 991
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New York City Hall Press Conference Sees Hotel Sector Rally Against Intro 991

New York City Hall Press Conference Sees Hotel Sector Rally Against Intro 991 – Image Credit AHLA    On Wednesday, hundreds of hotel and hospitality professionals gathered on the steps of City Hall to voice their opposition to Intro 991, the so-called “Safe Hotels Act.” The press conference brought together representatives from across the hospitality sector…

Hotel goals: Examples and objectives
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Hotel goals: Examples and objectives

What are hotel goals? Like all businesses, hotels have goals – or at least, they should. For successful hotels, a goal is much more than just an aspiration: they’re beacons, guiding every aspect of your operation, from guest satisfaction to financial growth. Understanding the essence of hotel goals and their pivotal role in your business’s…

STR Reports Maui Remains Top Hotel Market Despite Slow Recovery After Fires
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STR Reports Maui Remains Top Hotel Market Despite Slow Recovery After Fires

STR Reports Maui Remains Top Hotel Market Despite Slow Recovery After Fires – Image Credit Unsplash+    A year after a series of tragic fires in Maui, the island’s hotels and Hawaii’s governor want visitors to return to the destination to help support the local economy and regain a sense of normalcy.  Topline hotel performance across…

Busting Today’s Hotel Distribution Myths
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Busting Today’s Hotel Distribution Myths

Hotel distribution has always been a critical aspect of the hospitality industry. Effective hotel distribution strategies enable hotels to target the right audience, optimise occupancy rates, and enhance revenue management. Hotels have worked with third parties such as airlines, travel agents, online travel agents (OTAs) and the Global Distribution System (GDS) for decades. The dynamic…

Hotel Customer Service: How to use Twitter to engage & listen to your guests | SiteMinder | Guest Experience, Hotel Management, Online Reviews, Sales + Marketing, Social Media
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Hotel Customer Service: How to use Twitter to engage & listen to your guests | SiteMinder | Guest Experience, Hotel Management, Online Reviews, Sales + Marketing, Social Media

When it comes to posting and sharing content, Twitter is less effective than Facebook and Instagram, and staff can find it overwhelming to keep on top of the continuous, snappy engagement that this social media platform demands. That said, its 320 million monthly users can’t be ignored, and Twitter is without doubt the best social…