Hotel room layout: Floor plan ideas for hotels
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Hotel room layout: Floor plan ideas for hotels

What is a hotel room layout? Hotel room layout refers to the design and arrangement of a guest room within a hotel. This includes the placement of furniture, fixtures, and amenities to create a functional and comfortable environment for guests.  That’s the definition, but the impact of the right hotel room layout is more than…

Hotel Staff: Guide to Recruitment & Management
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Hotel Staff: Guide to Recruitment & Management

What are hotel staff? Hotel staff are the backbone of any hospitality establishment, embodying the service and operational excellence that define a hotel’s reputation. These dedicated professionals, ranging from front desk agents to housekeeping, play pivotal roles in ensuring guest satisfaction and seamless hotel operations. Their expertise and commitment are crucial in creating memorable stays…

Hotel goals: Examples and objectives
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Hotel goals: Examples and objectives

What are hotel goals? Like all businesses, hotels have goals – or at least, they should. For successful hotels, a goal is much more than just an aspiration: they’re beacons, guiding every aspect of your operation, from guest satisfaction to financial growth. Understanding the essence of hotel goals and their pivotal role in your business’s…

Hotel Customer Service: How to use Twitter to engage & listen to your guests | SiteMinder | Guest Experience, Hotel Management, Online Reviews, Sales + Marketing, Social Media
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Hotel Customer Service: How to use Twitter to engage & listen to your guests | SiteMinder | Guest Experience, Hotel Management, Online Reviews, Sales + Marketing, Social Media

When it comes to posting and sharing content, Twitter is less effective than Facebook and Instagram, and staff can find it overwhelming to keep on top of the continuous, snappy engagement that this social media platform demands. That said, its 320 million monthly users can’t be ignored, and Twitter is without doubt the best social…